Innova Tax Free Group


If you live outside the European Union, you are entitled to claim a refund of the taxes you pay on your purchases.

Ask for an Innova tax-free form and fill in your details correctly.


Normal rate: 23%
Minimum Purchase: €10



Stamp your tax-free document at Customs (only for purchases over €2,000)


Tourists have 3 months to stamp the tax-free document before leaving the European Union.

Cash your tax-free form by going to an INNOVA refund point or



Get a refund by Credit Card Payment by mailing us the form


For more information, marketing materials or to become a member of the INNOVA TAXFREE system, please fill in the following form and we will contact you:

Off Line Services

e-taxfree is an application that provides your store with a secure system for the printing of tax-free forms.
We offer you the issuing of the online tax-free document, in the easiest, fastest and most flexible way, with no manual forms.
No need for additional equipment or paperwork.
Connect to our website via the internet, using a dedicated and secure password/login to print the form in the desired format ; A4 or ticket.
Information is transmitted through high-flow optical fiber, ensuring speed, security, stability and its free 24/7
Dedicated tax-free Terminal that prints out the calculated and approved tax-free form in seconds.
Uses latest GPRS and SIM card Technology so no phone line required.
This is fast, reliable and cuts out the need for manual forms.
The terminal is free of charge.
Quick, simple and convenient at POS.
No need for additional paperwork.
This service does not interfere with any existing credit card terminals.
The innova terminal does not require any need to capture customer credit card details at POS.
An INNOVA TAXFREE system for the emission of tax free forms printed in the store (ticket or DIN A4):
Automatic tax-free Printing (ATP):
•    System installed in the store computer.
•    The application calculates the VAT and the refund.

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