Innova Tax Free Group


If you live outside the European Union, you are entitled to claim a refund of the taxes you pay on your purchases


Ask for your tax-free document


Normal rate: 23%
Reduced rate: 13%
Super-reduced rate: 6%
*Azores: 16%
*Madeira: 22%
Minimum Purchase: €61,35


Stamp your documents at Customs


Tourists have three months to stamp the tax-free document before leaving the European Union.

Cash your tax-free documents or get a refund by credit card


Cash your tax-free documents at our refund points or get your refund by credit card. You have 5 years from the date of purchase to collect your tax-free refund.

For more information, marketing materials or to become a member of the INNOVA TAXFREE system, please fill in the following form and we will contact you:

Retail Services

Accesos Clientes


Electronic Billing

Off Line Services

An innova taxfreee system for the emission of tax free forms printed in the store (ticket or DIN A4)
Automatic tax-free Printing (ATP):

System installed in the store computer.
The application calculates the VAT and the refund.

e-taxfree is an application that provides your store with a secure system for the printing of tax-free forms.

We offer you the issuing of the online tax-free document, in the easiest, fastest and most flexible way, with no manual forms.
No need for additional equipment or paperwork.
Connect to our website via the internet, using a dedicated and secure password/login to print the form in the desired format ; A4 or ticket.
Information is transmitted through high-flow optical fiber, ensuring speed, security, stability and its free 24/7

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