Innova Tax Free Group


If you live outside the European Union, you are entitled to claim a refund of the taxes you pay on your purchases.

Ask for your tax-free documents


Normal rate: 21%
Reduced rate: 10%
Super-reduced rate: 4%
Minimum Purchase: €90,15


Stamp your documents at Customs


Tourists have three months to stamp the tax-free document before leaving the European Union

Cash your tax-free documents or get a refund by credit card


Cash your tax-free documents at our refund locations or get your refund by credit card. You have 5 years from the date of purchase to collect your tax-free refund.

For more information, marketing materials or to become a member of the INNOVA TAXFREE system, please fill in the following form and we will contact you:

Servicios Retail - españa EN

Retail Services

Accesos Clientes


Electronic billing

Other OffLine Services

Credit card payment
Tax-free system and automatic form printing
Automatic DDC detection and local currency payment services
The most complete variety of advantages for the tax free operations:
Credit card charge for the purchase
Form printing from your money box, payment slip for credit card and DCC multicurrency slip
Web access to all the on-line transactions
Easy to match with the billing internal systems
Fidelity program: programs installation or improvement in the existing one
Web check for big chains
Multicounty level
An innova taxfreee system for the emission of tax free forms printed in the store (ticket or DIN A4)
Automatic tax-free Printing (ATP):
System installed in the store computer
The application calculates the VAT and the refund
e-taxfree is an application that provides your store with a secure system for the printing of tax-free forms.
We offer you the issuing of the online tax-free document, in the easiest, fastest and most flexible way, with no manual forms.
Connect to our website via the internet, using a dedicated and secure password/login to print the form in the desired format ; A4 or ticket
You can also access your own statistics online – search by store, chain, tourist etc.
Information is transmitted through high-flow optical fiber, ensuring speed, security, stability and its free 24/7

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